Account Director

Phinney Bischoff is a brand and design firm with an almost 40 year track record, noteworthy clients and an enviable reputation. How do we do it? By hiring great people who are passionate about great work — and we’re looking to grow our team.

Why we’ll love you

At your core, you care. You care about your work, your clients and your teammates. You put People First. You have the ability to think strategically and conceptually but are also detail-oriented. You love the excitement of working with a new client and turning a project into a lasting partnership. You are someone who enjoys being challenged and challenging others.

How you’ll help

  • You can earn and keep each client’s respect and confidence as a trusted advisor, bringing value to their business through a strong commitment to understanding client challenges, consistent performance and the ability to develop a wide range of ideas and solutions
  • You enjoy learning in-depth knowledge of, and being conversant in, each clients’ business — their key issues, competitive situation and industry trends
  • You’re a skilled and active listener and can translate a client’s needs to our creative team effectively
  • You provide leadership and strategic oversight on key accounts
  • You have responsibility for client budget management
  • You develop and nurture client relationships and identify opportunities for continued account growth
  • You play a key role in business development for the firm. Creating proposals, pitching and presenting in-person or via Zoom
  • Contribute to the strategy practice by executing key deliverables for UX and brand strategy in tandem with the creative and strategy teams
  • Effectively balance the dual expectations of PB clients and the agency
  • Demonstrate a positive attitude and support for agency decisions and leadership
  • Align with the Phinney Bischoff company values

What you’ll bring

  • Bachelors level degree in business, marketing, communications or a related field
  • Five or more years’ experience in marketing and/or client services
  • Strong writing, oral and presentation skills
  • Well-versed in design/strategy/digital process
  • Solid understanding of interactive (Web) design principals and processes
  • Must think strategically and creatively and be results oriented
  • Understand Branding principals and processes
  • Proficiency with business software applications
  • Strong sense of diplomacy — able to work well and communicate with broad group of people/divergent thinkers
  • Self-starter
  • Organized
  • Ability to be detail oriented and a “big picture” thinker
  • Ability to work independently as well as collaboratively
  • Ability to handle multiple projects simultaneously
  • Ability to work well under pressure
  • Sense of humor